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People / Alejo Ospina
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Career profile

Alejo Ospina

Supportability & AI Strategy | Product Marketing | Customer‑Driven Product Enablement

Redmond, Washington, United States

Career path.

  1. Microsoft

    Sr. Support Escalation Engineer – Product Marketing & Customer Insights (Microsoft 365 & Copilot)

    Sep 2025 - Present
  2. Microsoft

    Support Escalation Engineer | Modern Life

    Aug 2021 - Sep 2025
  3. Microsoft

    Support Engineer - Modern Life

    Mar 2020 - Aug 2021
  4. Microsoft

    Support Engineer | Modern Life

    Mar 2020 - Aug 2021
  5. Microsoft

    Education Expert

    Sep 2019 - Mar 2020
  6. Microsoft

    All Employee Training Facilitator - Career Experience

    Apr 2019 - Jul 2019
  7. Microsoft

    Product Advisor

    Oct 2018 - Sep 2019
  8. Microsoft

    Demo & Experiences Team - Career Experience

    Mar 2018 - Jun 2018
  9. Microsoft

    Inventory Control Specialist

    Mar 2014 - Oct 2018
  10. Microsoft

    Product Advisor - Seasonal

    Sep 2013 - Mar 2014