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Career profile

Ana Wiechers

Customer Experience Exec (OpenAI, Mercury, Zendesk)

San Francisco, California, United States

Career path.

  1. OpenAI

    Head of Support Operations

    Jan 2025 - Present
  2. Mercury

    VP, Global Customer Experience

    Jul 2023 - Jun 2025
  3. Zendesk

    Senior Director, Customer Experience

    Dec 2021 - Jul 2023
  4. Zendesk

    Director, Customer Trust

    Dec 2019 - Jan 2022
  5. Zendesk

    Senior Manager, Enterprise Support Strategy

    Feb 2018 - Jan 2020
  6. Zendesk

    Senior Manager, Customer Advocacy - US & LATAM

    Aug 2015 - Feb 2018
  7. Zendesk

    Manager, Customer Advocacy US & LATAM

    Sep 2014 - Aug 2015
  8. United States Cellular

    Technical Support Engineering Manager

    Apr 2011 - Jun 2014
  9. U.S. Cellular

    Technical Support Engineer

    Jun 2010 - Apr 2011
  10. Select Communications | Verizon Premium Wireless Retailer

    Customer Success & Sales Consultant

    Aug 2009 - Jun 2010
  11. Marcus Theatres

    Assistant Manager

    Sep 2005 - Aug 2008