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Career profile

Callum Li

Service Management, Experience Strategy & Design for Service Improvement @ Airbnb | CSM® | COPC® | PMP | BLUEPRINT | ex-Alibaba | ex-Apple

Beijing, China

Career path.

  1. Airbnb

    Service Mgm for Global Business and Platform

    Jun 2023 - Present
  2. Airbnb

    China & APAC Service Management

    Sep 2022 - Jun 2023
  3. Airbnb

    China Services Manager

    May 2019 - Sep 2022
  4. Alibaba Group

    Service Program Manager New-Retails (Freshippo)

    Oct 2018 - May 2019
  5. Apple

    Field Service Manager

    Oct 2015 - Sep 2018
  6. Apple

    G.China Channel Solutions

    Mar 2013 - Oct 2015
  7. Apple

    APAC Channel Support Executive

    Mar 2012 - Mar 2013
  8. Apple

    Sales Specialist

    Apr 2009 - Aug 2010
  9. Hyatt Hotels Corporation

    Service Officer

    Apr 2008 - Mar 2009