CC
Career profile

Carl Chandler-Mullins

Solution & Business Consultant: Contact Center as a Service, Conversational AI, Customer Experience, Dynamics 365 Contact Center

United Kingdom

Career path.

  1. Microsoft

    Solution & Business Consultant: Contact Center AI

    Aug 2023 - Present
  2. Nuance Communications

    Solution & Business Consultant: Contact Center AI

    Feb 2016 - Jul 2023
  3. Commercial Director for Mobile Identity & Personal Data

    Commercial Director for Mobile Identity & Personal Data

    Jun 2014 - Mar 2015
  4. GSMA

    Programme Director for Mobile Identity & Personal Data

    Jul 2013 - Jun 2014
  5. The Human Chain

    Management Consultant

    Feb 2013 - Apr 2013
  6. Orange - France Telecom

    Head of Business Development & Country Management, Payment & Contactless

    Feb 2010 - Jan 2013
  7. Orange-France Telecom

    Head of UK Programme, Payment & Contactless

    Sep 2007 - Jan 2010
  8. Orange-France Telecom

    Head of Marketing Programme, Converged Portal

    Aug 2005 - Aug 2007
  9. Orange-France Telecom

    Product Marketing Manager, SMS & MMS

    Apr 2004 - Jul 2005
  10. Orange UK

    Product Marketing Manager, Messaging Portfolio

    Jan 2004 - Mar 2004
  11. Orange UK

    Senior Product Manager, MMS

    Jul 2002 - Dec 2003
  12. Orange UK

    Senior Product Manager, Video

    Aug 2001 - Jun 2002
  13. Orange UK

    Senior Product Manager, 3G

    Sep 2000 - Jul 2001
  14. News Digital Systems (News Corporation)

    Product & Segment Manager, Professional Receivers

    Nov 1997 - Aug 2000
  15. Panasonic European TV Division

    Assistant Product Manager, Southern Europe

    Sep 1993 - Oct 1996