CS
Career profile

Christine Santiago

Customer Education & Customer Experience Leader | Help Center & Self-Service Strategy | Driving customer adoption and empowerment in SaaS & AI

New York, New York, United States

Career path.

  1. Harvey

    Customer Education Lead

    Apr 2026 - Present
  2. Harvey

    Customer Education Strategist

    Jul 2025 - Apr 2026
  3. Talkspace - Online Therapy

    Customer Experience Manager

    Jul 2024 - Jun 2025
  4. Talkspace - Online Therapy

    Content and Quality Supervisor, Customer Support

    Jul 2022 - Jul 2024
  5. Talkspace - Online Therapy

    Quality Assurance Lead, Customer Support

    Jan 2021 - Jul 2022
  6. Talkspace - Online Therapy

    Customer Support Representative

    Jul 2019 - Jan 2021
  7. Flatiron School

    UX Design Student

    Feb 2019 - Apr 2019
  8. Hospital for Special Surgery

    Benefits Assistant

    Oct 2018 - Dec 2018
  9. Hospital for Special Surgery

    Organizational Learning and Development

    Jun 2018 - Oct 2018
  10. Advocate Health Care

    Psychology Intern

    Aug 2017 - May 2018