CS
Career profile
Christine Santiago
Customer Education & Customer Experience Leader | Help Center & Self-Service Strategy | Driving customer adoption and empowerment in SaaS & AI
New York, New York, United States
Career path.
HarveyCustomer Education Lead
Apr 2026 - Present
HarveyCustomer Education Strategist
Jul 2025 - Apr 2026- Talkspace - Online Therapy
Customer Experience Manager
Jul 2024 - Jun 2025 - Talkspace - Online Therapy
Content and Quality Supervisor, Customer Support
Jul 2022 - Jul 2024 - Talkspace - Online Therapy
Quality Assurance Lead, Customer Support
Jan 2021 - Jul 2022 - Talkspace - Online Therapy
Customer Support Representative
Jul 2019 - Jan 2021 - Flatiron School
UX Design Student
Feb 2019 - Apr 2019 - Hospital for Special Surgery
Benefits Assistant
Oct 2018 - Dec 2018 - Hospital for Special Surgery
Organizational Learning and Development
Jun 2018 - Oct 2018 - Advocate Health Care
Psychology Intern
Aug 2017 - May 2018