Career profile

Doreen Saxby

Principal Product Manager @ Microsoft | Autonomous Customer Engagement | AI Agents

United States

Career path.

Microsoft
Principal Product Manager, Autonomous Customer Engagement | AI Agents
Mar 2022 - Present
Microsoft
Principal Product Manager, D365 Digital Customer Service Platform
Mar 2022 - Apr 2024
Nuance Communications
Head of Digital CX & Analytics Center of Excellence
Oct 2016 - Aug 2023
TouchCommerce (Acquired by Nuance Communications)
Director, Analytics & Optimization Program Management
Nov 2014 - Sep 2016
TouchCommerce (acquired by Nuance Communications)
Manager, Analytics & Optimization Program Management
Jan 2013 - Oct 2014
TouchCommerce (acquired by Nuance Communications)
Senior Business Analyst
Feb 2012 - Jan 2013
TouchCommerce (acquired by Nuance Communications)
Business Analyst
Apr 2011 - Feb 2012
WebProvise
Digital Marketing Strategist
Mar 2010 - Mar 2011
Hannover Fairs Australia
Exhibition Services Manager
Jan 2009 - May 2009
Koelnmesse
Management Trainee
Sep 2008 - Dec 2008
IMG Artists
Conductors Division Intern
Jul 2008 - Aug 2008
Austrian Trade Commission, Oslo
Management Intern
Jul 2007 - Sep 2007
Stellenbosch University, Cape Town
Research & Teaching Assistant
Mar 2007 - Apr 2007
Austrian National Tourist Office Spain
Executive Assistant
Aug 2006 - Dec 2006