GR
Career profile
Grant Readings
Delivering AI-Powered Transformation in CCaaS and CRM | Dynamics 365 | Power Platform | Azure AI
Reading, England, United Kingdom
Career path.
MicrosoftSolution Engineer - AI Business Solutions
Jul 2025 - Present
MicrosoftTechnical Specialist
Sep 2022 - Jul 2025- ServiceNow
Advisory Solution Consultant, Customer Service
Nov 2021 - Sep 2022 - Pegasystems
Principal Solutions Consultant
Jan 2021 - Nov 2021 - Pegasystems
Senior Solutions Consultant
Jan 2019 - Jan 2021 - Pegasystems
Solutions Consultant
Feb 2016 - Dec 2018 - Grass Valley
Solutions EMEA
Sep 2013 - Feb 2016 - Miranda Technologies
Technical Account Manager
Mar 2012 - Sep 2012 - Miranda Technologies
Technical Engineer
Sep 2011 - Feb 2012 - Oxford Brookes University
Student
Sep 2009 - Sep 2011 - Oxford Brookes University
Final Year of Multimedia Production
Sep 2009 - May 2013 - GR Design
Freelance Web Designer
Sep 2009 - Feb 2016 - Invesco
Print room operative and response controller
Jan 2009 - Sep 2009 - Perspectiv LLP’s
Event Organiser
Jun 2008 - Jun 2010