Harold Vance

Career path.

1. Microsoft

   Principal Cloud Solutions Architect – D365 CCAI, AI Business Solutions

   Feb 2025 - Present
2. Microsoft

   Director, Customer Success

   Mar 2022 - Jul 2025
3. Nuance Communications

   Sr Principal Customer Success

   Jan 2020 - Mar 2022
4. VoIP Innovations

   Global Director Customer Success

   Mar 2019 - Oct 2019
5. SignalWire

   Director Customer Success

   Aug 2018 - Mar 2019
6. TeleStax

   Global Director, Customer Success

   Aug 2017 - May 2018
7. Cisco (Acquired Tropo/Voxeo Labs)

   SEM, Global Customer Delivery, WW Spark API Sales and GTM Lead

   Jun 2013 - Jul 2017
8. Ascendix Technologies

   Senior Project Manager

   Oct 2012 - May 2013
9. Vance Business Consulting

   Owner

   Feb 2012 - Oct 2012
10. Nexidia

    Director of Client Engagements

    Feb 2011 - Feb 2012
11. Nexidia

    Engagement Manager/ Client Services Director

    Feb 2008 - Feb 2011
12. HLVAdvisors

    Owner

    Mar 2005 - Jan 2006
13. Telvista

    Executive Director

    Jul 2001 - Mar 2005
14. Telvista

    Director Information Systems, Call Center

    Jan 1999 - Jun 2001
15. Telvista

    Strategic Partner Analyst

    Jul 1998 - Jun 1999
16. Telvista

    Strategic Program Manager

    Jan 1998 - Feb 2008
17. Telvista

    Call Center Manager

    Jan 1998 - Jul 1998
18. Hoerscht Celanese

    IT Help Center Manager

    Jan 1997 - Jan 1997
19. Cambridge Technology Partners

    Senior Associate II

    Jan 1997 - Jan 1998
20. Stream International (Formerly Corporate Software)

    Group Manager

    Jan 1993 - Jan 1995
21. Stream International (Formerly Corporate Software)

    Program Manager

    Jan 1993 - Jan 1997
22. Core Laboratory

    Scientist

    Jan 1989 - Jan 1993
23. Vance Construction Pty Ltd

    Owner

    Sep 1979 - Mar 1993