IV
Career profile
Ignacio Villalon
Technical Support Engineer | Slack, Salesforce, Xerox | Resolving Complex Customer Issues Across All Platforms | Expert in SSO/SAML, SCIM, Logs & Troubleshooting | Problem Solver | Driving Customer Success.
Barcelona, Catalonia, Spain
Career path.
- Slack
Technical Support Engineer - Identity & Data
Feb 2024 - Present - Slack
Technical Support Engineer - Identity & Data
Jun 2022 - Jan 2024 - HCLTech
L2 Technical Support Specialist / SME
Jun 2019 - Mar 2022 - Xerox
Technical Support Specialist
Apr 2013 - Jun 2019 - Xerox
Senior Service Desk Account Representative
Feb 2012 - Apr 2013 - Xerox
Service Desk Representative
Oct 2010 - Feb 2012 - Centra
Assistant Store Manager
Feb 2009 - Sep 2010 - Centra
Cashier Customer Service
Apr 2007 - Feb 2009 - BigMat LA PLATAFORMA
Customer Service Specialist
Apr 2005 - Jan 2007