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People / Jo Johnstone
JJ
Career profile

Jo Johnstone

Customer Success - Microsoft /Copilot / Prosci CM /Microsoft UK Remembrance Lead /Veteran/ Copilot Cafe & Teams in 20 YouTube host

United Kingdom

Career path.

  1. Microsoft

    Sr Copilot Cloud Solution Architect - AI Business Solutions

    Jul 2024 - Present
  2. Microsoft

    Sr Customer Success Manager - Modern Work

    Oct 2017 - Jul 2024
  3. Oracle

    EMEA & APAC Business Operations Snr Manager: Systems, Tools & Processes (SaaS Customer Success)

    Jun 2017 - Oct 2017
  4. Oracle

    EMEA SaaS - CLM Business Process Owner /Program Manager

    Jun 2016 - Jun 2017
  5. Oracle

    Senior CX Customer Success Manager – SaaS / Hosted CRM & Social Listening

    Jun 2012 - Mar 2016
  6. Tesco

    Tesco Home Services Manager

    Sep 2010 - Feb 2012
  7. Tesco

    Installations - Contact Centre Manager

    Sep 2009 - Sep 2010
  8. Tesco

    Electrical Helpline & Tesco Digital - Contact Centre Manager

    Feb 2009 - Sep 2009
  9. Tesco

    Technical Knowledge Base Manager

    Sep 2008 - Sep 2009
  10. Tesco

    Senior Service Engineer

    Sep 2007 - Sep 2008
  11. UK Ministry of Defence

    Webmaster / Hive Information Officer ITALY

    Apr 2005 - Jul 2007
  12. UK Ministry of Defence

    DEFENCE COMMS AGENCY (GERMANY)Information Systems (software_ Engineer - Level 2/3

    Jan 2003 - Apr 2005
  13. British Army

    Royal Signals - Information Systems

    Feb 1996 - Jan 2003
  14. British Army

    Royal Artillery TA

    Feb 1993 - Feb 1996