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People / Julian Ruiz
JR
Career profile

Julian Ruiz

Regional Leader - Personalized Support

Bogota, D.C., Capital District, Colombia

Career path.

  1. Twilio

    Regional Leader - Personalized Support

    Jan 2023 - Present
  2. Twilio

    Personalized Support Manager

    Sep 2021 - Jan 2023
  3. Sutherland

    Global Support Team Manager - NICE Ltd

    Sep 2016 - Sep 2021
  4. Electronic Data Systems

    Service Delivery Manager Avaya Cloud

    Sep 2014 - Sep 2016
  5. Avaya

    SME Recording TEAM

    Dec 2009 - Sep 2014
  6. Avaya

    Tier 3 support for Nice recording solutions.

    May 2008 - Dec 2009
  7. Avaya

    Tier 2 Service Desk Spanish

    Dec 2006 - May 2008