Justin Herman
Cognition AI: Federal Civilian Government. Veterans nonprofit board chair. Former Federal AI for Citizen Services lead at GSA, White House NSTC AI/ML. U.S. Air Force vet.
Washington, District of Columbia, United States
Career path.
CognitionFederal Civilian GTM
Apr 2026 - Present- ServiceNow
Vice President, Global Public Sector, GTM
Feb 2024 - Nov 2025 - ServiceNow
Area Vice President, Global Public Sector
Apr 2022 - Feb 2024 - Twilio Inc.
Global Head of Public Sector, GTM
Jan 2019 - Apr 2022 - GSA
Government-wide Lead: Emerging Technology for Citizen Services
Feb 2017 - Jan 2019 - The White House
White House National Science and Technology Committee member: Machine Learning and AI
Jan 2017 - Jan 2019 - GSA
Government-wide Lead: Social Media
Mar 2012 - Feb 2017 - Phase One Consulting Group (Now Accenture)
Associate: Open Government and Strategic Engagement
Sep 2010 - Mar 2012 - Spectrum Science Communications
Director: Digital Public Affairs
Jan 2009 - Jan 2009 - College of American Pathologists (CAP)
Manager: Advocacy Communications
Mar 2007 - Sep 2009 - US House of Representatives
Staff Assistant
Jan 2007 - Jan 2007 - U.S. Air Force Space Command, 21st Space Wing
Chief of Public Affairs, Protocol and State Department Liaison: 1st Lieutenant
May 2005 - May 2006 - Eglin Air Force Base, U.S. Air Force Air Combat Command
Deputy Chief of Public Affairs: 2nd Lieutenant
May 2003 - May 2005