KV
Career profile
Kevin Vielbaum
Voice of Customer & CX Strategy Leader | Customer Insights | Program Management (PMP) | AI-Driven Feedback & Product Innovation
San Francisco Bay Area
Career path.
GleanProduct Operations
Jan 2026 - Present- Gusto
CX Program Management
Nov 2024 - Jan 2026 - Slack
Principal Program Manager, Voice of Customer (VOC)
Aug 2022 - Nov 2024 - Slack
Strategic Program Manager, Voice of Customer (VOC)
Jul 2020 - Aug 2022 - Lyft
Program Lead, Customer Quality
Aug 2018 - May 2020 - NRG Energy
Senior Project Manager, Operations
Sep 2015 - Aug 2018 - Sunrun
Project Manager
Dec 2013 - Sep 2015 - Sunrun
Customer Operations Associate
Nov 2011 - Dec 2013 - Disability Rights Education and Defense Fund (DREDF)
Disability Rights Intern
Jun 2010 - Aug 2010 - US Environmental Protection Agency (EPA)
Environmental Protection Assistant
Jun 2008 - Aug 2009