JK
Career profile

Jacob Kramer

Customer Success Leader @ Anthropic

New York, New York, United States

Career path.

  1. Anthropic

    Customer Success Leader

    Feb 2026 - Present
  2. Remark Advisory

    Founder, Consultant: GTM Strategy & Operations

    Jan 2025 - Present
  3. AILY LABS

    VP Business Impact & Customer Success

    Aug 2025 - Feb 2026
  4. Multiverse

    Advisor, GTM Strategy & Operations

    Jan 2025 - May 2025
  5. Multiverse

    Global Director, Customer Success

    Mar 2023 - Jan 2025
  6. Multiverse

    Regional Director, Customer Success, North America

    Mar 2022 - Mar 2023
  7. Multiverse

    Senior Enterprise Customer Success Manager, US

    Sep 2021 - Mar 2022
  8. Twilio

    Senior Customer Success Manager, Strategic Accounts

    Jul 2019 - Sep 2021
  9. Twilio

    Customer Success Manager

    Jul 2018 - Jul 2019
  10. Google

    Google Cloud, Strategic Sales and Customer Growth - Media and Entertainment

    Jan 2017 - Jul 2018
  11. Google

    Google Cloud, Brazil Program Manager

    Mar 2016 - Jan 2017
  12. Google

    Business Development

    Jun 2014 - Mar 2016
  13. ABC Trust

    Internship Projects and Marketing Development

    Apr 2013 - Aug 2013
  14. Apopka Family Learning Center

    Events and Marketing Intern

    Jun 2011 - Aug 2011
  15. C3M

    Business Development Intern

    Jun 2008 - Aug 2008