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People / Marggie Acosta
MA
Career profile

Marggie Acosta

Personalized Support Expert 3 I Twilio | Voice | Messaging | Gen AI Leader | CCNP Cisco SDWAN | Senior Network Engineer |

Barranquilla, Atlántico, Colombia

Career path.

  1. Twilio

    Personalized Support Expert 3

    Sep 2024 - Present
  2. Twilio

    Personalized Support Expert 2

    Sep 2023 - Sep 2024
  3. Sykes Enterprises, Inc.

    Cisco Tier 3 Support Engineer SD-WAN Technology

    Apr 2022 - Sep 2023
  4. Sykes Enterprises, Inc.

    Cisco Tier 2 Support Engineer SD-WAN Technology

    Jun 2020 - Apr 2022
  5. Sykes Enterprises, Inc.

    Cisco Tier 1 Support Engineer SD-WAN Technology

    Oct 2019 - May 2020
  6. Sykes Enterprises, Inc.

    Cisco TAC Support Engineer- Global HW Services

    Mar 2018 - Sep 2019
  7. Sykes Enterprises, Inc.

    Frontier Technical Support Representative II

    Nov 2016 - Feb 2018
  8. Grupo Bimbo

    Strategic Management and process improvement Internship

    Dec 2013 - Jun 2014