Career profile

Mark Donnellan

Director, Global Customer Care at Yahoo

Ireland

Career path.

Yahoo
Director Global Customer Care
Jun 2021 - Present
Verizon Media
Director, Member Services Operations
Jan 2019 - May 2021
Oath
Director, Global Trust & Safety and Regional Operations
Jul 2017 - Jan 2019
Yahoo
Director Customer Experience
Mar 2017 - Jul 2017
Yahoo!
Senior Manager, Operations planning, Quality and Training
Feb 2014 - Feb 2017
Yahoo!
Senior Manager, Customer Experience Vendor Operations and Quality
May 2012 - Jan 2014
Yahoo
Project Manager, Operations, Reporting and Analytics
Jan 2010 - Apr 2012
Yahoo
Business Insights Analyst
Nov 2007 - Dec 2009
DHL
BPO Manager
Jan 2005 - Jan 2007
DHL
Commercial Analyst
Jan 2003 - Jan 2005