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Career profile

Mark Hickson

Guiding senior leaders to unlock real business value through practical AI-driven transformation

Oakville, Ontario, Canada

Career path.

  1. Microsoft

    AI Transformation Strategist - Global Banking

    Aug 2025 - Present
  2. Microsoft

    Director, Cross Solutions, AMERICAS

    Oct 2022 - Aug 2025
  3. Microsoft

    Director, Modern Work - Frontline, AMERICAS

    Jul 2021 - Oct 2022
  4. Microsoft

    Director, Modern Work - Knowledge & Insights, AMERICAS

    Jul 2020 - Jul 2021
  5. Microsoft

    Director, Modern Work - Workplace Analytics, AMERICAS

    Jul 2017 - Jul 2020
  6. Microsoft

    Director, Modern Work, AMERICAS

    Jan 2017 - Jun 2017
  7. Microsoft

    Senior Productivity Sales

    Nov 2014 - Dec 2016
  8. Microsoft

    Senior Communications Solution Sales

    Nov 2012 - Nov 2014
  9. Microsoft

    Communications Technical Sales

    Aug 2011 - Nov 2012
  10. Navantis

    Unified Communications Solution Specialist

    Aug 2010 - Jul 2011
  11. Softchoice

    Practice Lead - Microsoft Unified Communications

    Dec 2006 - Jun 2010
  12. Point Alliance Inc.

    Senior Solution Architect

    Mar 2003 - Dec 2006
  13. United System Solutions / CGI / COGNICASE

    Product Technical Manager

    May 1999 - Mar 2003