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Career profile

Mike Mercandino

Americas AI Workforce Solution Lead - SME&C @ Microsoft | Turning AI ambition into business outcomes at scale

New York City Metropolitan Area

Career path.

  1. Microsoft

    AI Workforce Solution Lead - SME&C Americas

    Nov 2025 - Present
  2. Microsoft

    Global Black Belt AI Workforce, Director

    Jul 2025 - Nov 2025
  3. Microsoft

    Director, Americas Time Zone Lead - Modern Work

    Feb 2024 - Jun 2025
  4. Microsoft

    Strategy and Programs Lead

    Apr 2023 - May 2024
  5. Microsoft

    Customer Success Training Lead

    Jul 2019 - Apr 2023
  6. Microsoft

    Senior Store Manager Flagship

    Mar 2017 - Jun 2019
  7. Microsoft

    Senior Store Manager

    Sep 2016 - Mar 2017
  8. Microsoft

    Store Manager

    Feb 2014 - Sep 2016
  9. Staples

    General Manager

    May 2009 - Feb 2014
  10. Circuit City

    Store Director

    Oct 2006 - Mar 2009