Nicole Lancefield
M365 Copilot Solutions Engineer @ Microsoft | MCP, LEGO Serious Play Certified Facilitator
Melbourne, Victoria, Australia
Career path.
MicrosoftCopilot Solutions Engineer
Jul 2025 - Present- Microsoft
Modern Work Copilot Technology Specialist
Sep 2024 - Jul 2025 - Microsoft
Account Technology Strategist
Apr 2022 - Sep 2024 - Microsoft
Customer Success Account Manager
Jul 2020 - Apr 2022 - Microsoft
Technical Account Manager
Mar 2020 - Jul 2020 - St Kilda Festival & St Kilda Film Festival
Head of Solution Operations
Nov 2018 - Feb 2020 - Geomatic Technologies
Service Delivery Manager
Aug 2018 - Nov 2018 - Probuild Constructions
Group Information Technology Manager/ CIO
Aug 2016 - Aug 2018 - Probuild Constructions
Operations & Service Delivery Manager
Sep 2015 - Aug 2016 - Thomas Duryea Consulting
Systems Engineering Manager
Oct 2014 - Sep 2015 - Thomas Duryea Consulting
Service Development Manager
Mar 2014 - Oct 2014 - Spotless
Head of Infrastructure & Communications
May 2013 - Mar 2014 - Spotless
Team Lead: System Administrators, Desktop Services & Field Engineering
Feb 2012 - May 2013 - Spotless
Team Lead - System Administrators Team
Oct 2010 - Feb 2012 - Spotless
System Administrator
Sep 2009 - Oct 2010 - Spotless
Field Engineer
Mar 2008 - Sep 2009 - Spotless
Account Manager, Powercor/Citipower Contract
Nov 2007 - Apr 2008 - Spotless
Operations Support
Apr 2006 - Nov 2007 - Spotless
Administrative Assistant
Oct 2004 - Apr 2006 - ANZ
Operations Support Adviser, Team Leader Group 5, Level 2
Apr 2004 - Oct 2004 - ANZ
Technical Support Officer, Group 5, Level 1
Sep 2003 - Apr 2004 - ANZ
Technical Support Officer (Contract Role)
Nov 2002 - Sep 2003 - Alphawest
Client Support Analyst
Apr 2001 - Nov 2002 - LAWPOINT PTY LIMITED
IT/Sales Support
Feb 2000 - Apr 2001 - LAWPOINT PTY LIMITED
Receptionist/Secretary
Dec 1997 - Feb 2000