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People / Niki Ozment Buchanan
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Career profile

Niki Ozment Buchanan

Transformational Leader | CCO & VP | Driving AI-Powered Customer Success | GM Experience | Building Scalable Growth Strategies | Delivering on Incubate Tech

Atlanta Metropolitan Area

Career path.

  1. Microsoft

    Americas Cloud & AI Platform CSA & CSAM Leader, Customer Success

    Jul 2025 - Present
  2. Microsoft

    Americas Azure Leader, Customer Success

    Oct 2022 - Jul 2025
  3. Microsoft

    Director, National Cloud Solution Architect Team, Customer Success (CSU)

    Dec 2020 - Oct 2022
  4. Entryway

    Board Member

    Jun 2020 - Dec 2021
  5. Jvion

    Senior Vice President Customer Success

    Sep 2019 - Aug 2020
  6. Philips

    General Manager, Population Health Management, Telehealth, Remote Patient Monitoring

    Oct 2017 - Sep 2019
  7. Philips Wellcentive

    Chief Customer Officer

    Feb 2014 - Oct 2017
  8. McKesson

    Director

    Aug 2011 - Feb 2014
  9. Rollins School of Public Health at Emory

    Adjunct Professor

    Jan 2011 - Jan 2012
  10. Public Health Informatics Institute

    Senior Project Manager

    Dec 2008 - Aug 2011
  11. Children's Healthcare of Atlanta

    Senior Instructional Designer & EPIC LEAD Trainer

    Jul 2006 - Nov 2008
  12. Canon, Inc.

    Training Specialist

    Apr 2001 - Jun 2006