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Career profile

Nathaniel Silva, MSITM

Sr Cloud Solution Architect @ Microsoft | AI Engineer building Copilot agents, RAG & agentic AI on Copilot Studio, Azure OpenAI & Power Platform | Governance across 500+ enterprise environments

Lakeland, Florida, United States

Career path.

  1. Microsoft

    Americas Cloud Solution Architect – Copilot

    Oct 2025 - Present
  2. Microsoft

    Senior Cloud Solution Architect

    Aug 2024 - Oct 2025
  3. Microsoft

    Cloud Solution Architect, Business Applications

    Jul 2022 - Aug 2024
  4. Microsoft

    Customer Engineer, Business Applications (Dynamics 365, Power Platform)

    Apr 2022 - Jul 2022
  5. Microsoft

    Customer Engineer, Modern Service Management

    Sep 2020 - Apr 2022
  6. City of Lakeland

    Project Manager (Computer Applications Specialist)

    Aug 2019 - Sep 2020
  7. Microsoft

    Service Engineer (IT Service Operations)

    Jan 2019 - Jul 2019
  8. Microsoft

    Services Manager

    Jul 2017 - Dec 2018
  9. Orange County Clerk of Court

    Senior Technical Support Analyst

    Mar 2017 - Jul 2017
  10. Microsoft

    Services Consultant (Consumer Services Advisor)

    Aug 2014 - Mar 2017
  11. Microsoft

    Product Consultant (Consumer Product Advisor)

    Jan 2014 - Aug 2014
  12. Microsoft

    Product Consultant (Product Advisor, Seasonal)

    Oct 2013 - Jan 2014
  13. Best Buy

    Geek Squad Consultation Agent

    Feb 2013 - Oct 2013
  14. Best Buy

    Sales and Customer Service Representative

    Nov 2010 - Oct 2012
  15. Museo de la Indumentaria de Puerto Rico

    IT Administrative Assistant (Work Study Program)

    Jan 2009 - Jun 2009