RH
Career profile
Randy H.
Support Escalation Engineer at Microsoft
Fargo, North Dakota, United States
Career path.
MicrosoftPower Automate/Copilot Studio - Support Escalation Engineer
Dec 2025 - Present
MicrosoftMicrosoft Dynamics 365 for Finance and Operations Commerce (Retail) (AX) Support Escalation Engineer
Mar 2014 - Dec 2025
MicrosoftMicrosoft Dynamics AX Senior Support Engineer
Feb 2012 - Mar 2014
MicrosoftMOA/RMS/POS Senior Support Engineer
Mar 2008 - Feb 2012- VMC
Partner Resource Desk - Windows Vista Specialist
Aug 2007 - Mar 2008 - VMC
Office Accounting Support Engineer/Vendor Tech Lead
Jan 2006 - Aug 2007 - US Bank
Production Support - Command Center
Jan 2005 - Jan 2006 - US Bank
Credit Card Customer Service Representative/Supervisor
May 2001 - Jan 2005