RA
Career profile
Rodolfo A. Villalobos Rodriguez
IT leader at Microsoft with 12+ years in SCCM, automation, and global support. Passionate about mentoring, driving innovation, and delivering customer-centric solutions.
San José, San Jose, Costa Rica
Career path.
MicrosoftCopilot and Office Experiences Supportability Program Manager
Aug 2025 - Present
MicrosoftOffice & Copilot in Office Pre-realease Engineer
Sep 2023 - Aug 2025
MicrosoftODSP (Office and SharePoint) and Teams Readiness Lead
Mar 2021 - Nov 2023
MicrosoftSCCM (System Center Configuration Manager) Technical Advisor
Apr 2019 - Mar 2021
MicrosoftSCCM (System Center Configuration Manager) Support Escalation Engineer
Dec 2017 - Mar 2021- IBM Global Services
Windows System and SCCM Administrator Techlead
Jul 2016 - Dec 2017 - IBM Global Services
Windows System and SCCM Administrator
Jun 2016 - Jun 2016 - IBM Global Services
Team Lead Software Packaging Specialist
Dec 2015 - May 2016 - IBM Global Services
Software Packaging Specialist
Jun 2015 - Nov 2015 - IBM Global Services
Software Distribution Specialist
Mar 2014 - Jun 2015 - EMC Corp.
Call Center Tech-Support
Jan 2011 - Jan 2014 - El ORBE
Warranty assistant
Jan 2009 - Mar 2010