RA
Career profile

Rodolfo A. Villalobos Rodriguez

IT leader at Microsoft with 12+ years in SCCM, automation, and global support. Passionate about mentoring, driving innovation, and delivering customer-centric solutions.

San José, San Jose, Costa Rica

Career path.

  1. Microsoft

    Copilot and Office Experiences Supportability Program Manager

    Aug 2025 - Present
  2. Microsoft

    Office & Copilot in Office Pre-realease Engineer

    Sep 2023 - Aug 2025
  3. Microsoft

    ODSP (Office and SharePoint) and Teams Readiness Lead

    Mar 2021 - Nov 2023
  4. Microsoft

    SCCM (System Center Configuration Manager) Technical Advisor

    Apr 2019 - Mar 2021
  5. Microsoft

    SCCM (System Center Configuration Manager) Support Escalation Engineer

    Dec 2017 - Mar 2021
  6. IBM Global Services

    Windows System and SCCM Administrator Techlead

    Jul 2016 - Dec 2017
  7. IBM Global Services

    Windows System and SCCM Administrator

    Jun 2016 - Jun 2016
  8. IBM Global Services

    Team Lead Software Packaging Specialist

    Dec 2015 - May 2016
  9. IBM Global Services

    Software Packaging Specialist

    Jun 2015 - Nov 2015
  10. IBM Global Services

    Software Distribution Specialist

    Mar 2014 - Jun 2015
  11. EMC Corp.

    Call Center Tech-Support

    Jan 2011 - Jan 2014
  12. El ORBE

    Warranty assistant

    Jan 2009 - Mar 2010