Career profile

Ricardo Machado

Technical Consulting | Solution Architect Manager | PreSales | Engagement Manager | Professional Service Manager

São Paulo, São Paulo, Brazil

Career path.

Twilio
PreSales Architect
Mar 2026 - Present
Oracle
Principal Solution Architect - Technical Consulting
Aug 2024 - Mar 2026
Twilio
Solution Architect Manager
Apr 2022 - Dec 2023
Zendesk
Technical Architect
Mar 2021 - Mar 2022
Genesys
Regional Manager Professional Services - LATAM / Genesys Cloud
Jul 2017 - Mar 2021
Genesys
Professional Services Manager
Jan 2017 - Jul 2017
Genesys | Interactive Intelligence
Senior Solution Architect & Professional Service Manager
Apr 2013 - Jan 2017
todo!
Presales Consultant & Solutions Architect
Jul 2010 - Apr 2013
Barclays Corporate & Investment Bank
Information Technology Infrastructure Engineer
Aug 2009 - Mar 2010