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Career profile

Saypadia DeSaussure

Strategic Leader of AI Operations | Vendor Strategy | Specialized in Contracting Governance, Call Center Transformation & Scalable Process Improvement

Reno, Nevada, United States

Career path.

  1. Microsoft

    Senior Group Manager, AI & Responsible Content Operations

    May 2023 - Present
  2. Microsoft

    Senior BPO Global Vendor Manager

    Apr 2019 - May 2023
  3. TTEC

    Executive Director, Customer Experience (Quality) - Global

    Jun 2017 - Mar 2018
  4. TTEC

    Executive Director, Customer Experience (Quality) - Asia Pacific

    Jul 2013 - Jun 2017
  5. Affinion Gruop

    Director Vendor Management

    May 2011 - Jan 2012
  6. Connextions

    Program Manager

    Nov 2009 - Jan 2011
  7. Sprint

    Vendor Manager III

    Nov 2005 - Mar 2009
  8. Sprint

    Customer Solutions Manager II, (Quality, Business General, Loyalty/Marketing, and Consumer General)

    Nov 2002 - Nov 2005
  9. Sprint

    Business Unit Manager

    Sep 2000 - Nov 2002
  10. Sprint

    Customer Care Manager

    Mar 1999 - Sep 2000