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People / Shawn O'Donoughue
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Career profile

Shawn O'Donoughue

Trust & Safety Operations Leader | Building high-performing teams and AI-driven systems at scale

Dublin, County Dublin, Ireland

Career path.

  1. OpenAI

    Global Safety Response Lead, EMEA

    Apr 2026 - Present
  2. CarTrawler

    Training And Quality Manager (Operations Transformation & AI Enablement)

    Apr 2025 - Apr 2026
  3. Meta

    Sr. Manager, Americas, Customer Operations at WhatsApp

    Nov 2019 - Jan 2023
  4. Meta

    Global Learning Manager, Community Operations (Trust & Safety)

    Oct 2014 - Nov 2019
  5. Meta

    Market Manager, APAC, Community Operations (Trust & Safety)

    Feb 2012 - Oct 2014
  6. Meta

    Operations Analyst (Trust & Safety)

    Jan 2010 - Feb 2012
  7. IKEA

    Business Navigation: Workforce Management

    Mar 2009 - Dec 2009
  8. Xerox

    Workforce Management Specialist

    Sep 2005 - Sep 2008
  9. Commission scolaire Riverside / Riverside School Board

    Elementary School Teacher

    Nov 1998 - Jun 2005