SB
Career profile
Shmuel Ben Harosh
Director @Microsoft • AI & Cloud Customer Experience & Support • Site Lead • Gold Club Winner 2025
Ganei Tikva, Center District, Israel
Career path.
MicrosoftDirector of Technical Support Engineering | AI Enabled Customer Experience & Success Site Lead
Jul 2022 - Present
MicrosoftTechnical Support Engineering Manager | Premier Support Lead - Customer Experience & Success
Feb 2017 - Jun 2022
MicrosoftSupport Engineering Manager & Premier Field Engineering Manager
Jul 2010 - Feb 2017
MicrosoftService & Support Delivery Manager - Microsoft Services Europe
Nov 2008 - Jul 2010
MicrosoftSenior Technical Account Manager (TAM)
Mar 2005 - Nov 2008- Amdocs
IT Team Leader & System Administrator
May 1998 - Mar 2005 - Vishay
Computer Network Administrator
Jan 1996 - Jan 1996 - Bank Hapoalim
Computer Network Administrator
Jan 1996 - Jan 1998