SB
Career profile

Shmuel Ben Harosh

Director @Microsoft • AI & Cloud Customer Experience & Support • Site Lead • Gold Club Winner 2025

Ganei Tikva, Center District, Israel

Career path.

  1. Microsoft

    Director of Technical Support Engineering | AI Enabled Customer Experience & Success Site Lead

    Jul 2022 - Present
  2. Microsoft

    Technical Support Engineering Manager | Premier Support Lead - Customer Experience & Success

    Feb 2017 - Jun 2022
  3. Microsoft

    Support Engineering Manager & Premier Field Engineering Manager

    Jul 2010 - Feb 2017
  4. Microsoft

    Service & Support Delivery Manager - Microsoft Services Europe

    Nov 2008 - Jul 2010
  5. Microsoft

    Senior Technical Account Manager (TAM)

    Mar 2005 - Nov 2008
  6. Amdocs

    IT Team Leader & System Administrator

    May 1998 - Mar 2005
  7. Vishay

    Computer Network Administrator

    Jan 1996 - Jan 1996
  8. Bank Hapoalim

    Computer Network Administrator

    Jan 1996 - Jan 1998