Career profile

Steve Roberts

Director, Digital Customer Success - Content at Salesforce

Greater Boston

Career path.

Salesforce
Director of Knowledge Management
Apr 2025 - Present
Salesforce
Director of Content Development
Jan 2022 - Apr 2025
Salesforce
Director, Customer Engagement
Jan 2020 - Jan 2022
ClickSoftware
Director, Customer Engagement
Mar 2017 - Dec 2019
RSA Security
Sr. Manager, Customer Support Engagement
Sep 2015 - Mar 2017
Actifio
Manager, Customer Success Infrastructure
Jun 2014 - Sep 2015
RSA, The Security Division of EMC
Consultant Technical Program Manager
Jan 2011 - Jun 2014
EMC
Principal Systems Engineer Manager - Serviceability Architect
Nov 2008 - Dec 2010
Dell EMC
Manager, Software Engineer
Jan 2007 - Nov 2008
Dell EMC
Customer Experience Manager
May 2005 - Jan 2007
Dell EMC
Software Engineer
Jun 2002 - May 2005