Terri Tan
Strategic Program Manager @ Uber | 7+ years of maximizing operational excellence through CX, product ops, strategy & tactical execution
San Francisco Bay Area
Career path.
- Uber
Senior Program Manager, Global B2B Strategy - Premium CX Support Strategy
Mar 2024 - Present - Flexport
Senior Program Manager - Customer Support Strategy, Product Operations, eCommerce, BPO Management
Mar 2023 - Mar 2024 - Flexport
Program Manager - Global Operations Enablement & Knowledge Management
Nov 2021 - Mar 2023 - Flexport
Business Operations Associate - Quoting & Invoicing Product Operations
Jan 2021 - Oct 2021 - Flexport
Pricing Operations Associate - Tooling & Performance
Mar 2020 - Dec 2020 - Flexport
Global Operations Associate - Account Management & Customer Success
Jun 2019 - Mar 2020 - Project by Project
Director Of Strategy - Fundraising
Jan 2019 - Mar 2021 - Project by Project
Operations Manager - Fundraising
Jan 2018 - Dec 2018 - LendingClub
Credit Operations Lead - Customer Enablement & Ops Excellence
Nov 2016 - May 2019 - Egnyte
Sales Development - SMB & Mid Market
Jan 2016 - Aug 2016 - Socotra Capital
Business Development - Partnerships
Apr 2015 - Dec 2015 - NASA Ames Research Center
Research Intern
Jan 2012 - Jan 2013