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People / Ticiana B.
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Career profile

Ticiana B.

Customer Experience leader | People-first leadership | Data privacy and security | Risk assessment | Onboarding & training | Process improvement expert | ex-Slack

Toronto, Ontario, Canada

Career path.

  1. Cursor

    Trust & Safety

    Apr 2026 - Present
  2. Affirm

    Lead, Customer Advocacy & Retention

    Mar 2025 - Apr 2026
  3. Slack

    Manager, Customer Experience

    Aug 2023 - Feb 2025
  4. Slack

    Senior Customer Experience Agent - Policy

    Feb 2021 - Aug 2023
  5. Slack

    Senior International Customer Experience Agent, Portuguese

    Aug 2020 - Feb 2021
  6. Slack

    International Customer Experience Agent, Portuguese

    Mar 2019 - Aug 2020
  7. Reef Agency

    Account Manager

    Apr 2017 - Feb 2019
  8. Nordstrom

    Service Experience Specialist

    Jul 2016 - Apr 2017
  9. Saks Fifth Avenue

    Sales Associate

    Jan 2016 - Jul 2016
  10. Ideia 3 Comunicação

    Account Manager

    May 2012 - Nov 2015
  11. Agência Pro

    Account Manager

    Feb 2009 - Mar 2012
  12. Morya Comunicação

    Account Executive

    Jul 2005 - Nov 2008
  13. Objectiva Comunicação

    Assistant Account Executive

    Jan 2004 - Jan 2005
  14. Engenhonovo

    Intern

    Jan 2002 - Jan 2003