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People / Tracey Dowling
TD
Career profile

Tracey Dowling

Driving Customer Success with AI | Connector of People | Driver of Change | Advocate for Accessibility

Canberra, Australian Capital Territory, Australia

Career path.

  1. Microsoft

    Copilot Cloud Solution Architect

    Oct 2025 - Present
  2. Microsoft

    Customer Success Account Manager

    Sep 2023 - Nov 2025
  3. Microsoft

    Customer Success Manager, Modern Work

    May 2022 - Aug 2023
  4. Airservices Australia

    Service Desk Manager (Acting)

    Aug 2021 - May 2022
  5. Airservices Australia

    Service Lifecycle Management Team Lead

    Nov 2017 - May 2022
  6. Prime Television

    Business Systems Administration Manager/Desktop Services Manager

    Aug 2015 - Nov 2017
  7. CaptionIt

    Operations Manager

    Sep 2013 - Aug 2015
  8. WIN Corporation Pty Ltd

    Technology Integration Manager

    Feb 2008 - Sep 2013
  9. Techtel Pty Ltd

    Business Development and Operational Workflow Specialist

    Aug 1998 - Feb 2008
  10. Foxtel

    Senior Scheduler

    Aug 1995 - Aug 1998
  11. Prime Television

    Assistant to Operations Manager

    Jan 1992 - Jan 1995
  12. Southern Cross Austereo

    Promotions Assistant/Community Services

    Jan 1989 - Jan 1992