Tracey Mercer

Career path.

1. NVIDIA

   Principal PM, Enterprise AI

   Jun 2022 - Present
2. NVIDIA

   ServiceNow Platform Owner, AI and EUX

   Jan 2024 - May 2025
3. NVIDIA

   ServiceNow Product Owner at NVIDIA

   Nov 2022 - May 2025
4. NVIDIA

   Head of EUX and Service Management

   Jun 2022 - May 2025
5. Workday

   Head of EUS - Workday

   Sep 2021 - Jun 2022
6. Milestone Technologies, Inc.

   Global IT Service Delivery at Workday

   Jun 2019 - Jun 2022
7. Albertsons Companies

   Director - Office of the CIO

   May 2017 - May 2019
8. itSMF USA

   Board Member

   Jan 2015 - May 2017
9. Safeway

   Director of IT Service Management

   Mar 2013 - May 2017
10. Safeway

    Senior Manager, IT Service Desk

    Dec 2011 - Mar 2013
11. Independent Consultant

    IT Strategic Planning & Customer Care

    Apr 2007 - Dec 2011
12. Cisco

    IT Director, Global Technical Response Center

    Mar 2001 - Apr 2006
13. Nokia

    Managing Principal, IT Support & Emerging Technologies

    Nov 1999 - Mar 2001
14. Lockheed Martin Corporate Headquarters

    Senior Program Manager

    Jan 1996 - Nov 1999
15. Levine Communications, Celebrity Public Relations

    Managing Consultant

    Jan 1994 - Jan 1996