Vanessa Jones
MCAPS AI Transformation Director-EMEA- Enterprise Commercial Systems | Sales & Customer Experience Transformation | Define, Inspire & Lead AI Journey | Field to Engineering Bridge | AI at Scale
Copenhagen, Capital Region of Denmark, Denmark
Career path.
MicrosoftDirector, AI Transformation: Europe & Middle East: Global Commercial Org
Jul 2025 - Present- Microsoft
Director AI & Enterprise Transformation ( Enterprise Investment Funds)
Jul 2024 - Aug 2025 - Microsoft
Global Director Delivery & Engineering Excellence
Jun 2022 - Aug 2024 - Microsoft
Global Director of Business Programs Management-Customer Success Business Operations
Aug 2020 - Jun 2022 - Microsoft
Global Manager Business Programs Management -Delivery Operations
Oct 2019 - Aug 2020 - Microsoft
Customer Success Manager-Modern Workplace ( Federal DOE)
Dec 2017 - Oct 2019 - Microsoft
Senior Global Service Delivery Manager
Dec 2015 - Dec 2017 - Microsoft
Technical Account Manager
Dec 2015 - Dec 2017 - Black Knight
Executive Program Manager: Closing Insight Product Launch
Nov 2014 - Nov 2015 - JAGGAER
Professional Services Global Project Manager
May 2012 - Nov 2014 - Hospira
Global Project Manager/Services Consultant
Jun 2009 - May 2012 - Gannett Healthcare Group
Jr. Project Manager
Jul 2008 - Jul 2009 - Method Events
Owner/Co-Founder
Oct 2005 - Apr 2009 - Mosaic
Recruiter of Telecommunication Accounts
Aug 2004 - Dec 2005 - EMI Music Publishing
Extern
Jan 2001 - Jan 2001