VG
Career profile
Vanessa Gatihi
Global Head of AI Success Engineering @ OpenAI
San Francisco Bay Area
Career path.
OpenAIGlobal Head of AI Success Engineering
Jan 2026 - Present- OpenAI
Global Head of AI Deployment & Adoption
Jan 2025 - Present - OpenAI
Head of Strategics Customer Success
Feb 2024 - Dec 2024 - OpenAI
Founding GTM Team Member
Sep 2023 - Feb 2024 - Slack
Head of Customer Success, Portfolio Excellence (High Touch)
Apr 2022 - Oct 2023 - Slack
Customer Success Leader, West (Scale)
Apr 2021 - Apr 2022 - Slack
Principal Customer Success Manager (High Touch)
Aug 2020 - Apr 2021 - San Francisco State University
Advisory Board Member, San Francisco State University Customer Experience Program
Aug 2020 - Jul 2022 - Slack
Senior Customer Success Manager (High Touch)
Nov 2018 - Aug 2020 - Narvar
Senior Manager, Customer Success
Aug 2017 - Nov 2018 - Xignite
Director of Customer Success
Sep 2016 - Sep 2017 - Xignite
Customer Success Manager
Jun 2014 - Sep 2016 - Calypso Technology
Professional Services Consultant
Jun 2011 - Jun 2014