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People / Viktor Matvejev
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Career profile

Viktor Matvejev

Senior Customer Service Specialist | Multilingual Support (RU/LV/EN/DE) | Salesforce CRM | Team Lead | Meta Blueprint Certified | B2B & B2C Sales Manager | Telecom & Tech |

Riga, Riga, Latvia

Career path.

  1. OpenAI

    Prompt Engineer

    Sep 2025 - Present
  2. Concentrix

    Senior Subject Matter Expert

    Jun 2025 - Present
  3. Concentrix Latvia

    Project Team Lead

    Jun 2025 - Feb 2026
  4. TELUS International

    Senior Customer Service Executive

    Jul 2021 - May 2025
  5. TELUS International

    Customer Specialist

    Jul 2021 - Apr 2025
  6. Transcom Latvija (Tele2 & Latvenergo)

    Senior Customer Manager

    Nov 2018 - Jul 2020
  7. Transcom

    Customer Service Specialist

    Nov 2018 - Jul 2020
  8. Baltcom

    Telemarketing Specialist

    May 2018 - Sep 2018
  9. Self-employed

    Computer Technical Specialist

    May 2010 - Sep 2015
  10. Freelancer.com

    Freelance Translator

    Mar 2010 - Sep 2015
  11. DEPO DIY

    Deputy Superintendent

    Feb 2008 - Dec 2009
  12. DEPO

    Head of Electrical Engineering

    Jan 2008 - Feb 2009